Yes, we offer free pickup and delivery for a minimum of 10 blades (or $100) per shop. This minimum applies per shop, not per groomer.

Yes, with an order of 7 or more blades, your first box is free. This offer is per groomer, not per shop. Additional boxes are available for $5 each. We encourage reuse of boxes for future services.

Absolutely!!!

At Pawfect Edge, we prioritize your satisfaction. If for any reason you’re not content with our service, we’re here to make it right:

When you entrust us with your blades, you have a full 7 days to voice any concerns you may have. We take your feedback seriously, aiming to address any issues promptly. Our foremost goal is to ensure you’re pleased with the results.

Should you find yourself dissatisfied even after our initial service, we’re committed to going the extra mile. Our team will make every effort to re-repair the blade to meet your expectations. If, after our best attempts, you’re still not satisfied, rest assured that we stand by our promise.

Your peace of mind matters to us, which is why we offer a refund for that particular blade in question. Your satisfaction is at the core of our business, and we’re dedicated to ensuring you’re content with our service.

Furthermore, our commitment extends to the careful handling of your blades. We understand the importance of maintaining the identity of each blade. You can trust us to handle your blades with precision and care, ensuring that mixing up blades is an absolute non-issue.

In addition, we want to assure you that we will never make any permanent markings on your blades. Unlike some methods that involve etching, we utilize a gentle approach using nail polish solely for the purpose of identifying blades that require special attention. Your blades will return to you in the same condition you entrusted them to us.

Feel secure in choosing Pawfect Edge for your blade sharpening needs, knowing that your satisfaction, blade identity, and the preservation of your blades’ integrity are at the forefront of our commitment to excellence.

If your blade is no longer suitable for sharpening, we’ll return it without charge for service. Additionally, we offer trade-ins for parts from bad blades.

If a blade has been damaged by poor sharpening, we’ll assess its condition and may be able to help.

We believe in delivering the highest quality service, and our sharpening process requires dedicated time to ensure your blades are returned in optimal condition. Our commitment to precision and excellence means that your blades receive thorough attention and care at our shop. Additionally, it’s important to have our equipment placed on a level surface during the sharpening process to achieve the best possible results.

For larger orders, we may require additional time to ensure quality. If needed, we’ll work to complete your order as quickly as possible, and deliver the day after completion, ensuring you don’t have to wait for the next delivery day.

We can currently accommodate up to 10 stops a day. If you’re busy when we arrive, we’ll understand and wait.

Our travel days are Tuesday, Thursday, and Saturday. If we pick up your items on Tuesday, you’ll receive them back on Saturday. For Thursday pickups, expect return on Tuesday. Similarly, if you opt for Saturday pickup, you’ll get them back on Tuesday.

We don’t commit to specific times. You choose the day for our visit and provide your store hours. We’ll plan the most efficient route and notify you with a call or text about 30 minutes before arrival. If more notice is needed, just let us know.

Given Broward County traffic, delays may occur. If we can’t reach you before your shop closes, you can choose to reschedule, meet us elsewhere, or wait for us.

Payment is collected when we drop off your serviced items.

We accept CashApp, Venmo, Zelle, cash, standard Visa, and Mastercard. Unfortunately, we do not accept checks.

Pickup and delivery services are limited to Broward County. If you’re outside the county, you can use our mail-in service or drop off items at our home shop between 8am and 6pm, Monday through Saturday.